Legal

Privacy Policy

Last updated: February 15, 2026 · Compliant with GDPR and CCPA

🔒 We do not sell personal data. We do not share data for advertising purposes. Your information is used only to fulfill your order and provide support.

1. Data Controller

SuiteApp operates as the data controller for personal data collected through suite-app.eu.com. For all data-related inquiries, contact us at: support@suite-app.eu.com

2. Data We Collect

Information You Provide

Name, email address, and phone number (for order processing)
Shipping address (for delivery)
Payment reference information (we do not store full payment details)
Communications you send us via email or support channels

Information Collected Automatically

IP address and approximate geographic location
Browser type, operating system, and device information
Pages visited and time spent on site (via analytics)
Referring website or search query

3. Legal Bases for Processing (GDPR)

Contract performance — Processing your order and shipping your Card
Legitimate interests — Fraud prevention, site security, and improving our services
Legal obligation — Compliance with applicable laws and regulations
Consent — Analytics and non-essential cookies (where required)

4. How We Use Your Data

Processing and fulfilling your order
Sending order confirmation and shipping updates
Responding to customer support requests
Preventing fraud and maintaining website security
Improving our products and website performance
Complying with legal and regulatory obligations

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

Order and transactional data: 7 years (accounting and legal compliance)
Customer support communications: 2 years from resolution
Website analytics data: 13 months (aggregated, anonymized)
Marketing consent records: Until consent is withdrawn + 1 year

6. International Transfers

SuiteApp may transfer personal data outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission. We comply with applicable data transfer frameworks for transfers to the United States and other jurisdictions.

7. Your Rights Under GDPR

📋 Right of Access

Request a copy of the personal data we hold about you.

✏️ Right to Rectification

Correct inaccurate or incomplete personal data.

🗑️ Right to Erasure

Request deletion of your personal data ("right to be forgotten").

⏸️ Right to Restriction

Request that we limit the processing of your data.

📤 Right to Portability

Receive your data in a structured, machine-readable format.

🚫 Right to Object

Object to processing based on legitimate interests.

🤖 Automated Decisions

Not be subject to solely automated decision-making.

↩️ Withdraw Consent

Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at support@suite-app.eu.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

Right to Know — Request disclosure of the categories and specific pieces of personal information collected about you
Right to Delete — Request deletion of personal information we have collected about you
Right to Opt-Out — Opt-out of the sale of personal information (note: we do not sell personal information)
Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights

📢 We do not sell personal information to third parties. We do not share personal data for cross-context behavioral advertising.

9. Third-Party Services

We may use the following third-party service providers, each with their own privacy policies:

Shipping and logistics partners (for order fulfillment)
Payment processors (for transaction processing)
Email service providers (for transactional emails)
Analytics providers (for website performance monitoring)

We require all third-party processors to maintain appropriate security measures and use personal data only for the specified purpose.

10. Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Cookies

We use cookies and similar technologies on our website. For detailed information, see our Cookie Policy.

12. Contact & Complaints

For any privacy-related questions or to exercise your rights: support@suite-app.eu.com

EU residents may also contact their national Data Protection Authority. A list of DPAs is available at edpb.europa.eu.